Cancellation Policy
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Cancellation & Refund Policy
At My Booking Trips, we strive to provide travelers with reliable booking assistance and travel planning support. As an independent travel agency, we act as an intermediary between travelers and third-party travel service providers, including airlines, hotels, transportation companies, and other travel suppliers.
Please read this Cancellation & Refund Policy carefully before making any booking through our services.
1. Cancellation Requests
Cancellation requests must be submitted as soon as possible after a traveler decides to cancel or modify a booking.
All cancellations are subject to the cancellation terms, conditions, and policies of the respective airline, hotel, transportation provider, or travel supplier involved in the booking.
My Booking Trips cannot guarantee approval of any cancellation request.
2. Airline Cancellation Policies
Airline tickets are governed by the fare rules and cancellation policies established by the airline.
Certain tickets may be:
- Non-refundable
- Partially refundable
- Subject to cancellation fees
- Eligible only for future travel credit
Refund eligibility depends entirely on the airline’s policies and fare conditions at the time of booking.
3. Hotel & Accommodation Cancellations
Hotel and accommodation cancellations are subject to the individual cancellation policies of the accommodation provider.
Some reservations may allow free cancellation within a specified period, while others may incur cancellation charges or be non-refundable.
Travelers are responsible for reviewing accommodation policies before confirming a booking.
4. Refund Eligibility
Refund eligibility is determined solely by the travel service provider responsible for the booking.
A refund may not be available in the following circumstances:
- Non-refundable fares or rates
- Missed flights or no-shows
- Failure to meet airline check-in requirements
- Voluntary trip cancellations outside permitted cancellation windows
- Violation of supplier terms and conditions
5. Processing of Refunds
If a refund is approved by the travel provider:
- Refund processing times may vary.
- Processing may take several weeks depending on the provider, payment method, and banking institution.
- Refunds will generally be returned to the original payment method used for the booking.
My Booking Trips does not control refund processing timelines established by airlines, hotels, banks, or payment processors.
6. Service Fees
Any service fees, consultation fees, booking assistance fees, processing fees, or administrative charges charged by My Booking Trips may be non-refundable unless otherwise stated in writing.
These fees compensate for services already rendered and are separate from supplier charges.
7. Schedule Changes & Supplier-Initiated Cancellations
Airlines, hotels, and other travel suppliers may occasionally modify schedules, cancel services, or make changes without prior notice.
In such situations:
- The supplier’s policies will determine available options.
- Refunds, credits, rebooking opportunities, or compensation (if any) are governed solely by the supplier.
- My Booking Trips is not responsible for supplier decisions regarding refunds, schedule changes, or cancellations.
8. Travel Credits & Vouchers
In some cases, airlines or suppliers may offer travel credits, vouchers, or future travel certificates instead of monetary refunds.
Acceptance and use of such credits remain subject to the issuing supplier’s terms and conditions.
9. Force Majeure Events
My Booking Trips shall not be responsible for cancellations, delays, changes, losses, or interruptions caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Severe weather conditions
- Government restrictions
- Public health emergencies
- Strikes or labor disputes
- Civil unrest
- Airport closures
- Airline operational issues
Any refunds or compensation related to such events remain subject to the policies of the respective travel suppliers.
10. Chargebacks & Payment Disputes
Travelers are encouraged to contact My Booking Trips before initiating a payment dispute or chargeback.
Filing a chargeback does not automatically entitle a traveler to a refund and may delay the resolution process.
We reserve the right to provide booking records, supplier communications, and transaction documentation in response to disputed charges.
11. Changes To This Policy
My Booking Trips reserves the right to modify this Cancellation & Refund Policy at any time without prior notice. Updated versions will be posted on this page with a revised effective date.
12. Contact Us
If you have questions regarding cancellations, refunds, or booking changes, please contact us:
My Booking Trips
Phone: [Your Phone Number]
Email: [Your Email Address]
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